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Terms & Conditions

Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

The domain name (hereinafter referred to as “Website”) is registered in the name of Woolsheel Traders Pvt. Ltd, a company incorporated under the Companies Act, 1956 with it’s registered office at C-12 Gulmohar Park, New Delhi 110049

Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website. If You transact on the Website,You shall be subject to the policies that are applicable to the Website for such transaction.By mere use of the Website, You shall be contracting with Woolsheel Traders Pvt Ltd, theseterms and conditions constitute Your binding obligations, with Woolsheel Traders Pvt Ltd

For the purpose of these Terms of Use, wherever the context so requires ‘You’ or “User”shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using thecomputer systems. Woolsheel Traders Pvt Ltd allows User to surf the Website or makingpurchases without registering on the Website. The term “we”, “us”, “our” shall meanWoolsheel Traders Pvt Ltd

When You use any of the services provided by us through the Website, including but notlimited to, (e.g., Customer Reviews), You will be subject to the rules, guidelines, policies,terms, and conditions applicable to such service, and they shall be deemed to beincorporated into this Terms of Use and shall be considered as part and parcel of this Termsof Use. We reserve the right, at our sole discretion, to change, modify, add or removeportions of these Terms of Use, at any time. It is Your responsibility to check these Terms ofUse periodically for changes. Your continued use of the Website following the posting ofchanges will mean that You accept and agree to the changes. As long as You comply withthese Terms of Use, We grants You a personal, non-exclusive, non-transferable, limitedprivilege to enter and use the Website.


Membership Eligibility

Use of the Carpet Cellar Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Carpet Cellar Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Carpet Cellar and shall not transact or use Carpet Cellar website. As a minor if you wish to use or transact on Carpet Cellar, such use or transaction may be made by your legal guardian or parents who have registered as users of the Carpet Cellar. Carpet Cellar reserves the right to terminate your membership and refuse to provide you with access to the Carpet Cellar if it is brought to Carpet Cellar’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

If You use the Website, You shall be responsible for maintaining the confidentiality of your User ID and Password and You shall be responsible for all activities that occur under your User ID and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.


When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.


Membership on the Website is free. There is no charge or fee for browsing and buying products on the Website. However we reserve the right to charge fee and change its policies from time to time. In particular, we may at our sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event, we reserve the right, without notice to You, to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee and related policies shall automatically become effective immediately once implemented on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to us.

Use of the Website

You agree, undertake and confirm that your use of Website shall be strictly governed by the following binding principles:1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which You does not have any right to.
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) is misleading in any way.
(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; (e) harasses or advocates harassment of another person;
(f) involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
(h) infringes upon or violates any third party’s rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
(i) promotes an illegal or unauthorized copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
(n) contains video, photographs, or images of another person (with a minor or an adult).
(o) tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
(p) engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items related to the Website. Throughout this Terms of Use, WS Retail’s prior written consent” means a communication coming from WS Retail’s legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;
(q) solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
(r) interferes with another user’s use and enjoyment of the Website or any other individual’s user and enjoyment of similar services;(s) refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
(t) harm minors in any way;
(u) infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
(v) violates any law for the time being in force;(w) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(x) impersonate another person;
(y) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(z) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.(aa) shall not be false, inaccurate or misleading; (ab) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. (ac) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;

2. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automaticdevice, program, algorithm or methodology, or any similar or equivalent manual process, toaccess, acquire, copy or monitor any portion of the Website or any Content, or in any wayreproduce or circumvent the navigational structure or presentation of the Website or anyContent, to obtain or attempt to obtain any materials, documents or information throughany means not purposely made available through the Website. We reserve our right to barany such activity.

3. You shall not attempt to gain unauthorized access to any portion or feature of theWebsite, or any other systems or networks connected to the Website or to any server,computer, network, or to any of the services offered on or through the Website, by hacking,password “mining” or any other illegitimate means.

4. You shall not probe, scan or test the vulnerability of the Website or any networkconnected to the Website nor breach the security or authentication measures on theWebsite or any network connected to the Website. You may not reverse look-up, trace orseek to trace any information on any other user of or visitor to Website, or any othercustomer, including any account on the Website not owned by You, to its source, or exploitthe Website or any service or information made available or offered by or through theWebsite, in any way where the purpose is to reveal any information, including but notlimited to personal identification or information, other than your own information, asprovided for by the Website.

5. You shall not make any negative, denigrating or defamatory statement(s) or comment(s)about us or the brand name or domain name used by us including the terms Carpet Cellar,carpet seller, Carpet, or otherwise engage in any conduct or action that mighttarnish the image or reputation, of Woolsheel Traders Pvt Ltd., or its suppliers or otherwisetarnish or dilute any Woolsheel Traders Pvt Ltd’s trade or service marks, trade name and/orgoodwill associated with such trade or service marks, trade name as may be owned or usedby us including that duly licensed from Woolsheel Traders Pvt Ltd. You agree that You willnot take any action that imposes an unreasonable or disproportionately large load on theinfrastructure of the Website or Woolsheel Traders Pvt Ltd’s systems or networks, or anysystems or networks connected Woolsheel Traders Pvt Ltd.

6. You agree not to use any device, software or routine to interfere or attempt to interferewith the proper working of the Website or any transaction being conducted on the Website,or with any other person’s use of the Website.

7. You may not forge headers or otherwise manipulate identifiers in order to disguise theorigin of any message or transmittal You send to us on or through the Website or anyservice offered on or through the Website. You may not pretend that You are, or that Yourepresent, someone else, or impersonate any other individual or entity.

8. You may not use the Website or any content for any purpose that is unlawful orprohibited by these Terms of Use, or to solicit the performance of any illegal activity orother activity which infringes the rights of Woolsheel Traders Pvt Ltd. and / or others.

9. Solely to enable us to use the information You supply us with, so that we are not violatingany rights You might have in your Information, You agree to grant us a non-exclusive,worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) rightto exercise the copyright, publicity, database rights or any other rights You have in YourInformation, in any media now known or not currently known, with respect to yourInformation. We will only use your information in accordance with the terms of use andPrivacy Policy applicable to use of the Website.

10. From time to time, You shall be responsible for providing information relating to theitems or services proposed to be sold by You. In this connection, You undertake that all suchinformation shall be accurate in all respects. You shall not exaggerate or over emphasize theattributes of such items or services so as to mislead other Users in any manner.

11. You shall not engage in advertising to, or solicitation of, other users of the Website tobuy or sell any products or services, including, but not limited to, products or servicesrelated to that being displayed on the Website or related to us. You may not transmit anychain letters or unsolicited commercial or junk email to other users via the Website. It shallbe a violation of these Terms of Use to use any information obtained from the Website inorder to harass, abuse, or harm another person, or in order to contact, advertise to, solicit,or sell to another person other than us without our prior explicit consent. In order to protectour users from such advertising or solicitation, we reserve the right to restrict the number ofmessages or emails which a user may send to other users in any 24-hour period which wedeems appropriate in its sole discretion. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information ormaterials on the Website) as necessary to satisfy any law, regulation or valid governmentalrequest. This may include, without limitation, disclosure of the information in connectionwith investigation of alleged illegal activity or solicitation of illegal activity or in response toa lawful court order or subpoena. In addition, we can (and You hereby expressly authorizeus to) disclose any information about You to law enforcement or other government officials,as we, in our sole discretion, believe necessary or appropriate in connection with theinvestigation and/or resolution of possible crimes, especially those that may involvepersonal injury. We reserve the right, but has no obligation, to monitor the materials postedon the Website. Woolsheel Traders Pvt Ltd. shall have the right to remove or edit anycontent that in its sole discretion violates, or is alleged to violate, any applicable law oreither the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAINSOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITEAND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does notnecessarily reflect our or Woolsheel Traders Pvt Ltd views. In no event shall WoolsheelTraders Pvt Ltd assume or have any responsibility or liability for any Content posted or forany claims, damages or losses resulting from use of Content and/or appearance of Contenton the Website. You hereby represent and warrant that You have all necessary rights in andto all Content which You provide and all information it contains and that such Content shallnot infringe any proprietary or other rights of third parties or contain any libelous, tortious,or otherwise unlawful information.

12. Your correspondence or business dealings with, or participation in promotions of,advertisers found on or through the Website, including payment and delivery of relatedgoods or services, and any other terms, conditions, warranties or representations associatedwith such dealings, are solely between You and such advertiser. We shall not be responsibleor liable for any loss or damage of any sort incurred as the result of any such dealings or asthe result of the presence of such advertisers on the Website.

13. It is possible that other users (including unauthorized users or “hackers”) may post ortransmit offensive or obscene materials on the Website and that You may be involuntarilyexposed to such offensive and obscene materials. It also is possible for others to obtainpersonal information about You due to your use of the Website, and that the recipient mayuse such information to harass or injure You. We does not approve of such unauthorizeduses, but by using the Website You acknowledge and agree that we are not responsible forthe use of any personal information that You publicly disclose or share with others on theWebsite. Please carefully select the type of information that You publicly disclose or sharewith others on the Website.

14. Woolsheel Traders Pvt Ltd shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is owned and controlled or licensed by us, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.

You may use information on the products and services purposely made available on the Website for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Website (collectively, ” Content”). Such Content will become our property and You grant us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and You are not entitled to any payment or other compensation for such use.

Other Businesses

Woolsheel Traders Pvt Ltd. does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and / or third party websites using Website’s APIs or otherwise. In addition, Website may provide links to the third party websites of our affiliated companies and certain other businesses for which, Woolsheel Traders Pvt Ltd assume no responsibility for examining or evaluating the products and services offered by them. Woolsheel Traders Pvt Ltd do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Neither Woolsheel Traders Pvt Ltd endorses, in any way, any third party website(s) or content thereof.


We welcome links to the Website. You may establish a hypertext link to the Website, provided that the link does not state or imply any sponsorship or endorsement of Your site by us. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Website, including any logos or characters, without our express written consent and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the Website without our prior written consent.


We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at . If You object to Your Information being transferred or used in this way please do not use Website.


You hereby declare that You have provided all necessary Legal Details for the shipment of the product to the destination specified by You in the Order.

You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Disclaimer Of Warranties And Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, we do not warrant that: This Website will be constantly available, or available at all; or , The information on this Website is complete, true, accurate or non-misleading.

We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.

We do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.

All the Products sold on Website are governed by different state laws and if we are unable to deliver such Products due to implications of different state laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by us via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.



While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or
Exceeding the preset limit mutually agreed by You and between your “Bank/s”, or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason/s.
All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. We do not accept any other form of currency with respect to the purchases made on Website.

Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Limitation of Liability: In no event will Woolsheel Traders Pvt Ltd. be liable for any special, incidental, indirect or consequential damages or losses of any kind, arising from the payment gateway.


All prices are excluding GST-5 % for carpets and 12% for shawls for sales with in India. For international shipments there is no GST if payment is received in foreign currency against export.


Without limiting other remedies, we may limit Your activity, immediately remove Your information, warn other Users of Your actions, immediately temporarily/indefinitely suspend or terminate or block Your membership, and/or refuse to provide You with access to the Website in the event, but not limited to:


You shall indemnify and hold harmless Woolsheel Traders Pvt Ltd, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights of a third party.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in New Delhi.

Trademark, Copyright and Restriction

This site is controlled and operated by Woolsheel Traders Pvt Ltd and goods are sold by Woolsheel Traders Pvt Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Website owned, operated, licensed or controlled by us is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Risk of loss

All items purchased on the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to You upon our delivery to the carrier.

Product Description

We try to be as accurate as possible. However, we do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free. If a product offered by us on the Website itself is not as described, Your sole remedy is to return it in unused condition.

Pricing/Typographical error

If Woolsheel Traders Pvt Ltd comes across any difference in pricing resulting from typographic errors w.r.t pricing or product information, Woolsheel Traders Pvt Ltd shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from You within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

Limitation of Liability


Our Contact

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to

If You breach the Terms of Use or Privacy Policy or other rules and policies, if any; If we are unable to verify or authenticate any information You provide; or If it is believed that Your actions may cause legal liability for You, other users or us. We may at any time at our sole discretion reinstate suspended users. A user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us. Notwithstanding the foregoing, if You breach the Terms of Use or Privacy Policy or other ruler and policies, we reserves the right to recover any amounts due and owing by You to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against You.

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